/r/PCMasterRace user orders an SSD, gets 10, returns 9. Is he an idiot or a decent person? (np.reddit.com)
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147 comments submitted at 18:54:01 on Nov 28, 2014 by Xarvas
/r/PCMasterRace user orders an SSD, gets 10, returns 9. Is he an idiot or a decent person? (np.reddit.com)
SubredditDrama
150 ups - 0 downs = 150 votes
147 comments submitted at 18:54:01 on Nov 28, 2014 by Xarvas
Good job, OP. I would like to say I would do the same thing in that situation.
I would be tempted to keep it, but I would think my guilt would overpower my desire to do so. Just don't see it as right to keep them.
I'd probably debate it for hours than do something dumb like only send back 5 and still feel guilty.
I was thinking about telling them "hey, you guys accidentally send me 5 SSDs instead of 1" until I realised that this is stupid on so many levels.
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I sure as hell would not. As it's been stated in the thread, he is legally entitled to keep it. It's the company's mistake. Amazon is not a small company either.
Just because something's legal, doesn't mean it's moral.
How convenient that legality = morality whenever they need to use "it's technically legal" as an excuse, huh?
But it was NINE SSDs do you know what kind of raid configuration I could run! Oh sweet Jesus, that was a good 2TB of high performance storage!
It is not legal to keep something that does not belong to you. In this case, OP did not order 10 SSDs, he only ordered 1. If the company makes a mistake and sends 1,000,000, OP is not legally entitled to hundreds of millions of dollars of merchandise that he did not pay for.
The law only protects recipients from being charged if they were sent merchandise that was unsolicited (this does not include ordering an item and receiving a different item by mistake). This is to prevent me from sending you an expensive item you don't want and suing you for the cost of that item.
That is actually incorrect. Check out this other user's post:
http://www.consumer.ftc.gov/articles/0181-unordered-merchandise
Q. Am I obligated to return or pay for merchandise I never ordered?
A. No. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift.
From a .gov site.
That does not apply when you order something and the wrong thing arrives or the wrong number of things arrive.
Unordered merchandise law applies when a completely unsolicited delivery is made, in the past such things would be sent out followed by a bill to scam people.
Source?
Read your own link:
>Q. What should I do if the unordered merchandise I received was the result of an honest shipping error?
>A. Write the seller and offer to return the merchandise, provided the seller pays for postage and handling. Give the seller a specific and reasonable amount of time (say 30 days) to pick up the merchandise or arrange to have it returned at no expense to you. Tell the seller that you reserve the right to keep the merchandise or dispose of it after the specified time has passed.
Regardless, US law doesn't apply as OP is in the UK.
Here's some precedent.
>The Hut Group based its threat of legal action on its understanding of the UK's distance selling regulations.
>Although they state that "unsolicited goods" can be treated as unconditional gifts that do not need to be returned, and that it is illegal for the sender to threaten legal action - the legislation they are based on adds the qualification that this only applies if there was no "prior request made by or on behalf of the recipient".
Its not illegal to kick squirrels and watch them die, I still don't do it.
First of all, yes it is. Second of all, let's not fool ourselves into pretending that kicking and killing a squirrel is on the same level as keeping extra stuff that a company sent you that you are legally entitled to own.
/u/Red_Oktoberfest isn't putting them at the same level - he is making the point that what is (morally) right to do can be not covered by the law, by taking an example where what is right to do is obvious (however, I doubt it is well-chosen - animal cruelty is illegal in many countries).
How is it not moral? The company messed up. They can't obligate you to send the extra stuff back to fix their mistake. Hell, when you contact most companies after issues like this happen, they tell you to keep the stuff anyway.
That's their prerogative, not yours. Taking things that aren't yours is immoral.
But... It is yours. By law, it is yours.
We're not talking about the law. We're talking about morality. You have very little. End of line.
You could say that about anything, though. It's not taking something that isn't yours if it actually is yours. And it's not even like you're taking something. It's being given to you.
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Holy shit dude, do you seriously not understand what a a moral is? Law doesn't matter.
Well, one of the main characteristics of morality is its subjectiveness (thus the difference between laws and moral).
They can't obligate you, sure, but many will say you still should contact them, as you ended up getting something that weren't supposed to be send to you.
Many will let you keep the stuff, because frequently the cost (port, man-hour) needed to get it back is higher than the profit they may get later on ; plus the risk of undetected damages. However, imho, it's their call to make.
By the way, I received a PC (well, the central tower) by mistake, I called the guy it was supposed to go to so he could picked it up :)
It actually isn't their call to make. Legally, the stuff they send you is yours to keep. It is your choice to send it back or not, not the company's choice. And yeah, if I received something that I suspected was someone else's order, I would try to contact the person to get them their stuff; but in the case of receiving multiples of the same thing, that wasn't intended for anyone but you.
I meant: it's their call to decide if they would like the product back or not or if they are totally fine with you keeping it; and indeed they cannot force you to send them back.
It was an honest mistake by the company. The size of said company is irrelevant when it comes to deciding whether or not you want to profit from said mistake and whether or not it's the moral thing to do (it's not).
It is completely relevant. I would feel comfortable keeping things accidentally sent by Amazon, a multi-billion dollar company, because it is completely legal to do so. I definitely would not do the same thing if I bought from a mom and pop shop.
Why? It's completely legal to do so. You're just as much in the legal right to fuck over a mom and pop shop as you are to fuck over Amazon. The only thing stopping you from doing so is your morality. So it seems that your morality extends only as far as you can feel guilty for harming a specific person.
I totally am, but I wouldn't feel comfortable keeping something from a company that actually needs it vs. a multibillion dollar company where the items they send me are a tiny fraction of a percentage of their sales.
I'm not impressed with you but that's fine as long as you don't go around trying to argue that what you're doing is moral, trying to convince others that it's the right course of action to take, or calling someone an idiot for doing the morally right thing. If you're okay with (morally) being a thief, be a thief. There's no sense making bones about it.